Playback Issues on 30 Apr 2026 13:46:01 (UTC+10:00)
Resolved on 3 May 2026 16:44:16 (UTC+10:00)
Everything should be back to normal, including requests.
Any issues please email support@thrillhouse.tv
Thank you for your patience!
Everything should be back to normal, including requests.
Any issues please email support@thrillhouse.tv
Thank you for your patience!
Update on 3 May 2026 12:16:09 (UTC+10:00)
Hit some small roadblock which has slowed me down a bit.
Still working on it, best case 1-2 hours.
Sorry about that
Hit some small roadblock which has slowed me down a bit.
Still working on it, best case 1-2 hours.
Sorry about that
In progress on 3 May 2026 10:54:38 (UTC+10:00)
As there is little usage right now, I'm currently moving back to the original server now that it has been rebuilt.
I estimate this to take about an hour.
As there is little usage right now, I'm currently moving back to the original server now that it has been rebuilt.
I estimate this to take about an hour.
In progress on 30 Apr 2026 20:18:00 (UTC+10:00)
Temporary server is now online.
As mentioned previously, requests most likely wont be back until Sunday, when I move Plex back to its original server.
Temporary server is now online.
As mentioned previously, requests most likely wont be back until Sunday, when I move Plex back to its original server.
Update on 30 Apr 2026 19:08:12 (UTC+10:00)
Moving to a new server is taking a bit longer than expected.
Sorry for the delay.
Moving to a new server is taking a bit longer than expected.
Sorry for the delay.
In progress on 30 Apr 2026 17:17:36 (UTC+10:00)
The server is now 100% offline.
It will need to be rebuilt. I'm working on moving Plex only to a new server hopefully in the next hour or so. Once up this should work as normal until the original server is back online. During this process there will be no request system unfortunately.
The server is now 100% offline.
It will need to be rebuilt. I'm working on moving Plex only to a new server hopefully in the next hour or so. Once up this should work as normal until the original server is back online. During this process there will be no request system unfortunately.
In progress on 30 Apr 2026 16:43:36 (UTC+10:00)
The server is now 100% offline.
There is no ETA when this will be resolved but I am working on it.
The server is now 100% offline.
There is no ETA when this will be resolved but I am working on it.
Update on 30 Apr 2026 14:20:29 (UTC+10:00)
The issue appears to be due to the connection between the server and Google where the videos are stored. At this point it appears out of my control but I am still investigating.
The issue appears to be due to the connection between the server and Google where the videos are stored. At this point it appears out of my control but I am still investigating.
Investigating on 30 Apr 2026 13:46:01 (UTC+10:00)
We are seeing playback issues with certain files. I'm most likely going to try and reload the whole server so there may be some dropouts.
We are seeing playback issues with certain files. I'm most likely going to try and reload the whole server so there may be some dropouts.
